Customer Service Associate-Staffing Direct

Role primarily involves managing inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action on incoming queries, making required negotiations, upselling, updating the system, taking required action and escalation handling. Delivering results as per Service Level Agreement targets / timelines will be key; with focus on Customer Satisfication


Experience Required: A minimum of 2 years’ experience in the following industries:

Retail
BPO
Hospitality
Frontline Service
Skills Required

Good communication & listening skills
Intermediate computer skills
Problem solving skills

Analytical ability and Sales skills
Behavioral Competencies

Team Player
Emotional Resilience
Good interpersonal relations


Apply Here http://bit.ly/2nJDwFE

Job id : , #69637, 21 views,

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