Specialist: BICC Initiatives-MTN SA

Mission/ Core purpose of the Job:
To participate in, execute and manage initiatives, risks, issues and opportunities identified by the broader BICC and CVM teams.
Detailed Description

Key Performance Areas
Key Job Responsibilities
Project Execution
Coordinate CVM resources, internal resources and third parties/vendors for the flawless execution of projects
Participate in all CVM and commercial projects to ensure they are delivered on-time, within scope and budget
Contribute towards developing CVM project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
Coordinate resource availability and allocation – both from the CVM team and from other business units
Develop detailed CVM project plans to plan, manage and track progress
Use appropriate verification techniques to manage changes in CVM project scope, schedule and costs
Measure CVM project performance using appropriate systems, tools and techniques

Perform risk management to minimise CVM project risks
Create and maintain comprehensive project documentation
Operational Initiatives
Collaborate with the IT department to verify the integrity of data and data quality management initiatives
Manage issues/problems identified by BICC or by the channels
Adopt POPI Act to ensure compliance to relevant legislation
Manage the relationship with CVM as key internal customer, internal business units and all other relevant stakeholders
Reporting
Develop new periodic report applications and all necessary reports to help business make decisions
Provide input and identify opportunities to improve data integrity and usefulness for effective management reporting and project management
Escalations
Escalate complex issues that have impact on critical path of service delivery to the General Manager
Escalate issues that will result in significant time, scope, employee/customer or cost impacts if not resolved
Contribute towards generating solutions to issues that require formal resolution


Job Requirements
Education / Business Degree
Minimum of 3 year diploma in Business, IT, Project Management or equivalent
Fluent in English
Work Experience
Minimum of 2 years’ experience in an area of specialisation
Customer Operations / Service
Experience supervising others
Experience working in a small to medium organisation

Additional Details
Head – Big Picture Focus
Analytical Thinker
Problem Solver
Operational Value Creator
Heart – People & Emotional Intelligence
Culture and Change Champion
Supportive People Manager
Relationship Manager
Hands – Results Focused
Results Achiever
Operationally Astute


Apply Here http://bit.ly/2OLnmHD

Job id : , #69594, 54 views,

« Materials Planner-Cummins Inc.Business Development Specialist | Europcar | Bruma, Johannesburg »