Dialler Administrator-National Debt Advisors

🗏Job Type

Full Time

Job Description
Job Summary

National Debt Advisors, is a leader in the debt review industry. We have a vacancy on offer for an experienced Dialer/Data Administrator who has exposure to administering Dialler systems in the call center industry. The successful individual will be required to monitor the performance of the dialer system and data uploads. The position reports directly to the Data/Dialer Manager and will entail daily reporting on data trends and dialer performance.

Key responsibilities will entail, but are not limited to:

Managing campaign workflow
Real-time administration and analysis of dialer campaigns
Managing first line reporting and engagement with system issues
Administer user access * Identify trends and agent behavior, whilst providing feedback to stakeholders
Qualifications required:

Have a sound understanding and proven demonstration of SQL and advanced Excel

Be proficient in Data mining
Be proficient in Data analytics
Have dialer experience
A basic understanding of the SEO concept and how it relates to Web lead generation
Have experience in uploading data and cleaning out data lists
Knowledgeable in contact center processes
Display strong rapport building and have a vibrant and engaging demeanor
Note that a telephonic screening may be conducted prior to securing an interview. In the event that your application has not been addressed within two weeks of application, you may consider the application unsuccessful.

Job Type: Full-time

How many years of Advanced Excel experience do you have?
How many years of Call center system operation experience do you have?
How many years of data management experience do you have?
How many years of Dialler Administration experience do you have?
What is the highest level of education you have completed?
Are you in Cape Town, Western Cape?
Job Type: Full-time

Salary: R0.00 to R10,000.00 /month

Experience:

Dialler administration: 1 year (Required)
Data analysis: 1 year (Required)
Education:

High School (matric) (Required)
Location:

Cape Town, Western Cape (Required)


Apply Here http://bit.ly/2N1UfTa

Job id : , #71248, 16 views,

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