Switchboard Administrator

🗏Job Type

Full Time

Introduction
To provide a professional, efficient and effective frontline service that enhances the image of the organisation and to provide general administration support to the company.


Job Functions
Information Technology


Industries
Information Technology


Specification
Manage interface with callers

Answer internal and external calls within three rings and transfer appropriately
Process call requests and provide feedback within five minutes of request being placed
Take messages accurately and email to the recipient immediately
Deal with caller queries promptly, professionally and effectively
Maintain a professional, courteous and helpful Frontline image always for both internal and external
customers

Provide efficient and appropriate administration service
Accurate scanning and filing of all invoices, PODs & Dealer applications daily for logistics, service and
logistics dept.
Filing of service job cards weekly
Ensure after service, customer surveys on completed service jobs are completed fortnightly
Ordering for groceries and stationery monthly
Groceries stock take completed weekly and stationery stock take monthly
Screening & checking of dealer applications & capturing each application in the “Dealer applications
received” book allocating a temp dealer number to each new dealer
Ensure sales vehicle maintenance and license discs are up to date
Issuing of sales vehicle keys and trips sheets according to vehicle booking schedule.

Reception Service
Deliver excellent customer service, always
Serve visitors by greeting, welcoming, directing and announcing them appropriately
Answer screen and forward any incoming calls while providing basic information when needed
Prepare courier bag daily for collection
Assist in keeping the reception area clean and tidy, always
Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail
Keep up to date with current promotions, products and Mustek business, to provide information to
guests, on request


Requirements

Matric
Reception courses e.g., telephone etiquette
Minimum 1 - 2 years’ experience as switchboard operator
Driver license preferred



Apply Here http://bit.ly/2LXGvUF

Job id : , #72237, 67 views,

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