Shop Assistant-Toys R Us(Western Cape)

Description
Maximizing sales by effectively delivering AWESOME customer service and providing customers with a WOW experience.

Key Skills Needed
Sales driven.
Fantastic customer service skills.
Tenacious.
Highly motivated and target driven.
Excellent selling and communication skills.
Merchandising.
Key Performance Areas
Providing AWESOME customer service to give customer a WOW experience.
Attend to unique and individual shopping needs of each customer and always put the Customer first.
Ensuring that customers receive prompt and relevant service on the sales floor and by telephone;

Adhere to all basic customer service standards;
Determining customers' requirements and advising on product range, price and warranties;
Demonstrating, explaining and advising on products to customers;
Selling goods and most importantly add on sales and services;
Ensuring that goods are correctly priced and displayed.
Ensure promotions are executed timeously and execution is planned in advance.
Adherence to all merchandising/layouts and housekeeping standards and schedules;
Preparation, implementation and maintenance of all advertised sales promotions timeously;
Reporting on fast and slow sellers to the Store Manager;
Participating in stock takes and stock counts;
Minimize stock loss;
Minimize expenses in area of responsibility;
Maximize sales in all areas;
Protect Company’s assets in area of responsibility.
Entry Requirements
Matric Certificate;
6 (six) months retail experience;
Must have own or reliable transport to be able to work shifts.
General
To undertake any other relevant duties requested by Senior Management;
To undertake all mandatory and service training as required;
Maintaining the strict confidentiality of all information.
To undertake an appraisal and personal development review regularly.
To take responsibility and accountability for being up to date with current SOP’s.
Co-operating fully in the introduction of any new technology and new methods.


Apply Here http://bit.ly/2AVW2Ed

Job id : , #68646, 513 views,

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