Build-A-Bear Workshop inside Toy Kingdom Cape Gate Shopping Centre
Position: Permanent Bear Builder
Type: Permanent/Full-Time
Experience: Sales/Retail
Bear Builder associates are fun, genuine, and team oriented individuals who contribute to store sales and Guest satisfaction goals by providing individual and groups of Guests a unique and memorable βWOWβ experience. Providing this experience includes, but is not limited to, assisting with choosing, stuffing, dressing, naming, and purchasing their new furry friends, while maintaining store visual and housekeeping standards.
Key Deliverables:
Provide a personalized, enjoyable and memorable experience for Guests of all ages
Invite potential Guests to come in and learn about our store.
Engage Guests in conversation through open-ended questions and assess reason for visit. Utilize this information to help Guests find the perfect product and convert those βjust lookingβ into a sale Inform Guests of all current promotions and point out our newest product.
Explain the Build-A-Bear Workshop process and assist Guests in choosing, stuffing, dressing, naming, and taking home (purchasing) a new furry friend.
Contribute to total store results by recommending items to maximize sales and enhance the Guestβs experience.
Insure Guests are aware that we offer parties for all ages and all occasions.
Support our company party commitments by delivering a great party experience.
Knowledge of workshop sales goals, Guest satisfaction expectations, and promotional objectives.
Maintain visual and housekeeping standards to create the brand experience unique to Build-A-Bear Workshop.
Follow all company policies and procedures including Cash Management, Attendance, and Store Security.
All other tasks as may be assigned by store management.
Key Relationship: Store Manager β Toy Kingdom Cape Gate Shopping Centre
Qualifications and Core Competencies:
Matric certificate.
Further studies in Retail Management, Management, Marketing or Merchandising a plus.
1-2 yearsβ contactable experience in a retail sales position.
Excellent communication skills.
Strong team player.
Have consistently delivered results above industry norms
If you feel you are customer centric, decisive, have proven ability to have delivered best practice results and are a βcan doβ person who is able to execute with speed, please send your CV and a covering letter for attention The Human Resource Manager at Toy Kingdom
hr@toykingdom.co.za
Β« Shop Assistant-Toys R Us(Western Cape)PERMANENT PART-TIME SALES ASSISTANT - OLD KHAKI - CAPE GATE Β»