Restaurant Supervisor-Marriott International, Inc

Job Number 18002779
Job Category Food and Beverage & Culinary
Location AC Hotel Cape Town Waterfront, Cape Town, South Africa VIEW ON MAP
Brand AC Hotels
Schedule Full-time
Position Type Non-Management/Hourly

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At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. Whether it’s the artful pour of a drink or the elegant line of a chaise, AC Hotels believes that if we have time to make it, we have time to make it beautiful. Our guests recognize and appreciate the edited beauty of AC Hotels. They feel connected to us through a shared concern for details. They enjoy feeling a part of our small, discrete, global tribe. In fact, the feeling of being among like-minded people is a significant part of the AC appeal.

We’re looking for cultural innovators to join our team. If you are someone who has an inner creativity and love for art, design and culture, then we invite you to explore a career with AC Hotels.

Reporting to the Assistant F&B Manager, the successful incumbent is expected to manage the day to day operations within the Restaurant as well as maintain the exceptional customer service standards expected in accordance with Marriott International Policies and Procedures.

Required Experience and Education:
A recognised qualification in Hospitality Management highly recommended
3-4 years staff management experience in a senior capacity
3-4 years relevant experience in a similar position within a 4 or 5 star hotel environment
Exposure to IR management and disciplinary processes preferable
Proficiency in Microsoft packages essential ( Word, Excel, email ) essential
Working knowledge of Materials Control and Micros essential
Key Responsibilities:
Ensure staff are working together as a team to ensure optimum service and that guest needs are met.
Inspect grooming and attire of staff, and rectify any deficiencies.
Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
Inspect storage areas for organization, use of FIFO, and cleanliness.
Complete scheduled inventories and stock and requisition necessary supplies.
Monitor dining rooms for seating availability, service, safety, and well being of guests.
Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information; protect company assets.
Support all co-workers and treat them with dignity and respect.
Support team to reach common goals.
Comply with quality assurance expectations and standards.
Welcome and acknowledge all guests according to company standards.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
Listen and respond appropriately to the concerns of other employees.
Speak with others using clear and professional language.
Ensure that the highest standards of food and beverage services are maintained developed at all times.
Managing and controlling all costs relating to the restaurant operation
Achieve hygiene, health and safety standard requirements.
Address and resolve both guest and staff concerns.
Quality evaluation of all foods and related supplies and maintaining of appropriate inventory levels.
Guest interaction regarding special events, dietary requests and other requirements.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Apply Here http://bit.ly/2KG6mjl

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