OXO Product Specialist
πJob Type | Full Time |
We are looking for an OXO Product Specialist to be based in Johannesburg
IT hardware and software troubleshooting experience
5 year experience in Telephony
A fundamental knowledge in design and implementation of Contact Centreβs
Report and business writing skills experience
Server virtualization
Presentation skills
5 Year Experience in the relevant Alcatel products
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Familiar with TSAPI, CSTA
Networking fundamentals is a must.
Customer relationship management (Basic)
Worked unix/linux platforms.
Able to read and apply knowledge to the above accounts
Hardware and Software skills
MS Office
Windows OS β All Versions (from XP up, desktop and server)
Network Skills
Technical writing skills
Server and desktop configuration.
Telephonic and Remote Support
Have a solid understanding of Telephony
MCSE or equivalent
A good desktop and server hardware and software knowledge
MS Office professional knowledge (Advanced)
MS Project knowledge ( Basic)
MS Visio knowledge ( Basic)
Win Operating Systems knowledge - XP to current ( Advanced)
A fair understanding of unix/linux would be an advantage.
Knowledge of VoIP (advance) and SIP (basic to advance)
Telephonic and Remote Support ( Advanced)
Fault finding skills is a must (Advanced)
Alcatel-Lucent OmiPCX Enterprise experience is compulsory
IT hardware and software troubleshooting experience
5 year experience in Telephony
A fundamental knowledge in design and implementation of Contact Centreβs
Report and business writing skills experience
Server virtualization
Presentation skills
5 Year Experience in the relevant Alcatel products
Familiar with TSAPI, CSTA
Networking fundamentals is a must.
Customer relationship management (Basic)
Worked unix/linux platforms.
negotiable
Apply Here http://bit.ly/2NqDTDz
Β« System Center Configuration Manager (SCCM) SupportMS SQL DBA Β»
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