NIGHT RECEPTIONIST-CENTURY CITY CONFERENCE CENTRE

MAIN PURPOSE OF THE JOB:

As a Night Receptionist, your function is to fulfil all Reception duties in terms of check-in and check-out procedures. Run end of day process / night audit process on the property management software. Prepare a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. Make sure all daily room and outstanding charges are posted, and all revenue totals of cash and credits are balanced against revenue report.

Demonstrate Great CARE, COMMITMENT & CONSISTENCY in all aspects of your position, your team members and our guests.

EDUCATION, EXPERIENCE AND COMPETENCIES REQUIRED:

Greet guests and welcome them to the hotel

Prepare a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day.

All daily room and outstanding charges are posted, and all revenue totals of cash and credits are balanced against revenue report.

You are responsible for processing guest charge vouchers and credit card vouchers. Verifies all account postings and balances made during the day by front desk cashier and agents.

Monitors the current status of coupon, discounts, and other promotional programs, running end of day process / night audit process on the property management software.

Regular checks are made on Hotel floors and Hotel premises through a physical walk-around and Security is liaised with when necessary. The night auditor ensures that no unruly or rowdy behaviour persists and appropriate measures are taken in the event of unreasonableness by any guest or staff member.

Wake-up call requests are recorded and executed at the desired time.

The switchboard function is taken over at night.

Hotel school qualification advantageous

At least one years’ hotel experience in a similar role

Experience in Opera PMS


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Job id : , #68632, 48 views,

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