Front Desk Agent (Receptionist)

Job Number 180029ZH
Job Category Rooms and Guest Services Operations
Location AC Hotel Cape Town Waterfront, Cape Town, South Africa VIEW ON MAP
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. Whether it’s the artful pour of a drink or the elegant line of a chaise, AC Hotels believes that if we have time to make it, we have time to make it beautiful. Our guests recognize and appreciate the edited beauty of AC Hotels. They feel connected to us through a shared concern for details. They enjoy feeling a part of our small, discrete, global tribe. In fact, the feeling of being among like-minded people is a significant part of the AC appeal.

We’re looking for cultural innovators to join our team. If you are someone who has an inner creativity and love for art, design and culture, then we invite you to explore a career with AC Hotels.

Function

Primary focus on Guest interaction, provide excellent Customer Service and maintain the quality and standards of the Westin Cape Town and in accordance with Marriott International Hotels standards, policies and procedures.

Required Experience & Qualifications
At least 2- 3 years’ experience in a similar position within a Hotel environment
A appropriate recognized qualification would be advantageous
Proficiency in Microsoft packages
Working Knowledge in Fidelio Opera
Available to work flexible working hours and rostered shifts as and when required
Preference will be given to South African citizens.
Key Responsibilities
Attend to all guest needs, including but not limited to, registration, check-in and check-out of guest and cashiering.
Responsible to maintain a float and adhere to standard operating policies and procedures in relation to deposits and the reporting thereof.
Strong and effective communication and problem solving skills / conflict management
Excellent Telephone skills and etiquette
Quality and customer service driven
Attention to detail and efficiency pertaining to area of responsibility
Sound financial acumen
Maintain a neat , clean and well-groomed appearance as per company standards
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


Apply Here http://bit.ly/2P3aGfU

Job id : , #69088, 33 views,

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