Customer Service Clerk (KFN)-Starke Ayres (Pty) Ltd

🗏Job Type

Full Time

Industries
Admin, Office & Support,Call Centre & Helpdesk,Sales


Specification
Provides customer service support by analyzing and verifying the accuracy of information on orders received.
Initiates and/or implements corrective action as needed in order to ensure that orders are processed promptly and efficiently as per customer’s requirements.
Ensures that an excellent standard of service and a high level of customer satisfaction is maintained at all time.
Resolves product or service enquiries by clarifying and recording the customer’s complaint, determining the cause of the problem and expediting corrective measures in the best interest of both the customer as well as the company.
Ensures and provides service of superior quality to both internal and external customers.
Participates and contributes to the successes of the customer service department as a whole.
General administration and data capturing.

Requirements
Matric
3 years relevant experience.
Computer skills (Excel & Word) essential.
Fluency in English and Afrikaans (a third language an added advantage).
The candidate will be dealing with customers and therefore must be an articulate communicator who understands and applies the principles of telephone etiquette.


Apply Here http://bit.ly/2PcVAE0

Job id : , #70983, 16 views,

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