Customer Service Clerk
๐Job Type | Full Time |
A well-established digital printing company in Epping, Cape Town invite applications for an experienced customer service clerk to administer key account logistics and campaign implementation.
Responsibilities
Receive production requests and prioritise accordingly to meet deadlines
Read, process, comprehend, and follow the detailed written and verbal instructions of the customers prior to starting the job to assure the job is done correctly and to clients satisfaction
Work with production staff and sales staff to ensure customer expectations are met
Manage account services through quality checks on client products and follow-up with timeous communication
Coordinating delivery schedules, arranging collections, installations of products and services
Requirements
Previous experience in printing/manufacturing and finishing processes
Aptitude to learn quickly
Must be able to multi-task
Must be able to work independently
Strong customer service skills
Detail oriented, organised, and deadline-driven
Ability to work in a team is essential and flexibility and willingness to work extended hours to meet campaign deadlines if necessary is non-negotiable
Previous project management experience will be an advantage
Must have drivers licence and own transport
Apply Here bernadette@clarion.co.za
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