Claims Administrator

Our client a reputable name within the Insurance Industry requires a Claims Administrator to join their dynamic team.
Duties and Responsibilities:

Responsible for the administration relating to claims processing.
Responsible for managing queries raised by policyholders, business partners and internal stakeholders in relation to claims.
Responsible for intimating claims correctly and accurately.
Responsible for Analysing tax invoices received for payment.
Responsible for ensuring that the correct dealers, bank details and claim payment amounts are used when processing a payment.
Requirements/Skills and Competencies:

1 year Inbound and Outbound Experience.
Matric
At least 3 years’ previous, relevant work experience in administration or insurance administration is required.
Working at a dealership or basic knowledge of cars would be an advantage.

FAIS qualification would be an advantage.
Previous experience working in a Claims processing environment would be especially valuable.
Knowledge, Skills and Behaviours:

Excellent telephonic communication skills
Excellent Administration skills.
Good understanding of the “claims processing” process.
Knowledge relating to the specialist/technical nature of the claim.
Good communication skills, both written and verbal.
MS Office Skills.
High levels of attention to detail to ensure accuracy and completeness.
Ability to apply judgement and tact when providing explanations.
Ability to manage policy holder expectations.
Ability to work independently and demonstrate initiative.
Team orientation. Committed to team goals, targets and objectives.
Good organisational and time management skills. Able to plan and prioritise in order to meet deadlines.
Results focused.
Quality Orientation.
Customer service orientation.
Integrity.
Empathetic, patient and tolerant.
Diplomatic and mindful of impact.
Cross cultural awareness.
Assertive and confident.
R 12 000 monthly dependant on experience


Apply Here http://bit.ly/2MLwoUk

Job id : , #69172, 118 views,

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