CALL CENTER AGENT STAFF

CALL CENTER AGENTS
Our Agents are relationship builders and as a result, the ability to communicate effectively and to put yourself 'in your customer's shoes' is key.

RESPONSIBILITIES

•Provide world class customer service when handling incoming calls.
•Listen to customers, analyze their needs and offer adapted solutions.
• Promote products and services.
•Take appropriate action to efficiently resolve issues.
•Identify customers need for additional Rogers's products and services.
•Take accountability to solve issues from beginning to end.
•Meet established productivity objectives.
•Receive and incorporate feedback to improve personal and business performance.

QUALIFICATIONS

•High school diploma or higher
•Ability to work on a flexible schedule: days, evenings and week-ends
•Basic computer knowledge (Windows-based systems and internet navigation)
•Superior multitasking abilities

Please take note: If you have not been contacted within 7 days, please consider your application unsuccessful. Your details will be held for future vacancies. Send your CV to superiorsolutions20@gmail.com we will contact you back within seven days.

Job id : , #69524, 215 views,

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