Bookings, Hosting, Group Function Management (JB2732)

🗏Job Type	Full Time
💰Salary	17000

Bookings, Hosting, Group Function Management (JB2732)
Area: Hekpoort
Salary: R17 000.00 a month CTC
Working Hours: 8:00am to 5:00pm and every second weekend (If weekend worked you get Monday and Tuesday off)
Benefits: Thatched live-in Cottage supplied on property
Duration: Permanent
Application closing date: 31 January 2023

A leading Adventure company nestled in the Hekpoort Valley at the foot of the magnificent Magaliesberg Mountains. A mere 45 minutes’ drive from both Johannesburg and Pretoria, this picturesque adventure ranch venue is suitable for a fun filled family day out or as the perfect place to build team spirit or throw an adventurous function out in the wilderness. Is looking for a Bookings, Hosting, Group Function Manager to join their Team, you will need to have a love being outside and dealing with numerous clients. They boast a collection of horses, quad bikes, go-karts, and action archery. As a nearby attraction to the numerous lodges and hotels in the area, they are sure to provide an exhilarating adventure experience for all ages and occasions. This is an outdoor activity venue. They offer Horse Riding, Quad Biking, Go Karting, Archery, Laser Clay Pigeon Shooting, Private Picnics, and a Spa. Their visitors are individuals, families, groups, and corporate companies, and they offer catering for groups.

Minimum Requirements:
Matric
Tertiary qualification in Hospitality or Travel preferable.
Valid Driver’s license – will use the company manual bakkie essential.

Stable working track record, at least 2 years in one company and a minimum of 4 years working experience.
Excellent face-to-face communication skills with ability to manage complaints and confrontation in a professional manner.
Good energy levels with excellent interpersonal skills – need to be confident and outgoing a quiet introverted person will not be suitable for our environment.
Experienced with Outlook, Excel, and Word
Accuracy and Attention to detail is critical.
Ability to work on own and as part of a team. Must be self-driven.
Needs to be hands on and willing to assist in all aspects of the business including any ad hoc requirements.
8.00am to 5.00pm, but when hosting a group may need to work after hours.
Required every 2nd weekend, but when works a weekend, takes Monday and Tuesday off.

Duties and Responsibilities:
Business Summary
This is an outdoor activity venue. We offer Horse Riding, Quad Biking, Go Karting, Archery, Laser Clay Pigeon Shooting, Private Picnics, and a Spa.
Our visitors are individuals, families, groups, and corporate companies.
We offer catering for groups.
Events Co Ordination
Receive enquiries via phone or email.
Liaise with client, including suggestions and customisations
Send quotes and invoices and follow up on payments
Ensure that all admin is completed, including activity schedules and other
Ensure that chef has completed all catering requirements as requested.
Bookings, Customer Service Management
Manage full hosting function, Receive customers and ensure customer satisfaction
Ensure that all bookings are completed and up to date by consistently checking inbox
Ensure that all communication is professional and accurate by checking out box
Answer incoming calls as and when necessary
Co Ordinate and manage group bookings from quotes to delivery and hosting
Respond to customer complaints and concerns in a management capacity and on behalf of the business
Check that cleaner has cleaned office, kitchen, and stock rooms to the company standard.
Manage spa therapists and spa bookings

Job id : , #1114995, 26 views,

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