Telesales Admin Officer

Our client has a new opportunity for an Inbound Telesales Admin Officer
Our client requires a Telesales Admin Officer for their Call Centre in Cape Town
Should you be interested in this role, please apply by submitting your CV and supporting documents to faxmail 086 661 6480


Please note that there are no costs involved to the candidate in the recruitment process. We do not charge candidates any fees to apply.

Your Duties will include:
Promptly answering inbound telephone enquiries, you will be receiving inbound calls from existing customers that are looking to either upgrade their current deals or make enquiries about products or services that are on offer, As you are the first impression that a prospective client will have of the company, you will ensure that your telephone manner is always professional, courteous, and helpful, Following up on your callbacks in between inbound calls, Providing administrative support and processing client enquiries when required
Minimum Requirements:
Reliability and flexibility a key requirement as this is working as part of a small but very busy team, You will need excellent and demonstrable pro-active telephonic skills, articulate and well developed interpersonal skills with ability to deal with people at all levels, Good organisational and planning abilities,Able to assist customers in an empathetic, persuasive and confident telephone manner, Able to develop a good working relationship with customers,Problem investigation and solving skills.and strong self and time management skills, Reliable and committed with the ability to maintain a high standard of professionalism and encourage a team working environment
Package and Benefits
R 13000 including benefits and incentives

Job id : , #75930, 24 views,

« Order AdministratorClient Services Administrator »