Sales Assistant-Nespresso SA

JOB PURPOSE:

The purpose of the job is to:

Act as an ambassador for the Nespresso brand in the Boutique.
Welcome, advise and guide a clientele loyal to up-market products in compliance with the quality standards defined in the Nespresso service offering.
Attain the sales targets of the Boutique notably through keen attention and follow-up.
MAIN RESPONSIBILITIES:

Advise both prospects and Club Members on Nespresso products and services.
Inscribe new Booth customers, open their account, present the Boutique and Club services, and assist them in their selection during their first purchase.
Initiate Club Members to the art of coffee tasting and develop their curiosity about our full range of products.
Maintain a pro active approach towards the customers.
Maximise the sale of all the Nespresso products presented in the Boutique (coffee, machines and accessories).

Actively manage the database on a daily basis and permanently update customer records.
Carry out an initial analysis of machine breakdowns reported by customers to orient them as effectively as possible towards the after sales service.
Check payments in accordance with the defined procedure.
Cash checks (if used in the country), enter payments made by credit cards, check the correspondence of sums received with the orders and send all to the accounting department.
Manage the cash till, update the status in Excel and correct cash till errors. Is responsible for the cash discrepancies.
Ensure that the Booth is clean (well-ordered, correct equipment, properly presented).
Fill the display cubicles with capsules, machines and accessories on a daily basis.
KEY COMPETENCIES/SKILLS:

Fluency in English
Expertise in oral communication for each type of customer (open-minded, listening, understanding of the customer’s needs and capture customer’s interest)
Ability to multi-task
Attention to Detail
Service orientation
Proactive cooperation (highly developed)
REQUIREMENTS:

Matric
South African Citizen
Must be willing to work Retail hours
Must be willing to travel between the Boutiques and the Booths
NB: Salary will be based on current earnings and experience. Please note this is a permanent position.

Job Types: Full-time, Permanent

Salary: R4,500.00 to R6,000.00 /month

Experience:

Sales: 2 years (Preferred)
Education:

High School (matric) (Required)
Location:

Cape Town (Required)
Language:

English (Required)

Apply Here http://bit.ly/2Mk4rXq

Job id : , #69206, 94 views,

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