PA / Regional Administrator - Bellville-MMI Holdings

🗏Job Type

Full Time

Metropolitan is one of the oldest financial services brands in South Africa. With a 116 year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa’s people through affordable financial solutions that create financial growth and security.

Metropolitan operates in South Africa, but the brand is also present in 12 African countries including, Namibia, Botswana, Kenya, Ghana, Nigeria, Lesotho, and Swaziland.
Metropolitan provides financial wellness solutions that meet the needs of low income clients, including funeral insurance, health, savings, hospital cash-back cover, retirement solutions and life insurance.
www.metropolitan.co.za

ROLE PURPOSE

Effectively perform the office administration tasks within the respective regional offices in order to support the Regional Manager.

REQUIREMENTS

Matric or NQF 4 equivalent

2 years administration experience

Ability to speak African languages or multi-lingual (preferred)

Understanding of financial services industry

RESPONSIBILITIES AND WORK OUTPUTS

Gather relevant data to support the compilation of reports.

Process the regional office administration timeously and correctly.

Support and complete the financial administration required to control expenses and manage the cost budget.

Manage the switchboard and call volumes when necessary.

Provide service and support to external intermediary clients.

Assist employees and Branch Managers with the resolution of queries within agreed timeframes.

Administer in and out of service debts.

Coordinate all the components (logistics, catering etc.) of events, meetings and functions within budget and specifications.

Coordinate the logistics of the recruitment process.

Collate, compile and distribute documents to the relevant stakeholder to the required standards within defined time-frames

Assist and co-ordinate arranging events for the Region

Ensure the work area is neat and reflects a positive image of the company.

Maintain the relevant housekeeping standards

Ensure files are kept in order and easily accessible

Provide authoritative, expertise and advice to clients and stakeholders

Build and maintain relationships with clients and internal and external stakeholders

Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed

Make recommendations to improve client service and fair treatment of clients within area of responsibility

Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service

Build strong relationships through providing specialist know-how and leadership to others, expressing positive expectations.

Continuously develop own expertise in terms of industry and subject matter development and application thereof in an area of specialisation.

Positively influence and manage change and offer specialist support where required.

Contribute to continuous innovation through the development, sharing and implementation of new ideas and involvement of colleagues and staff.

Participate and contribute to a culture of work centric thinking, productivity, service delivery and quality management.

Take ownership for driving career development

Control and check expense claims for authorisation

Prepare and check invoices and arrange for payments

Contribute to the development of area specific budgets to minimise expenditure, in alignment with operational plans.

Identify solutions to enhance cost effectiveness and increase operational efficiency.

Implement and provide input into governance processes, systems and legislation within area of specialisation.

Escalate unresolved policy and governance compliance issues via appropriate channels for investigation and resolution purposes

Provide input into the risk identification processes development and communicate recommendations in the appropriate forum.

COMPETENCIES REQUIRED

Business Acumen

Client/ Stakeholder Commitment

Drive for Results

Collaboration

Self-Awareness and Insight

Diversity and Inclusiveness

DISCLAIMER

Only on-line applications submitted via our careers page will be considered.

Internal Team Members must inform their manager of their application. Your manager must be aware of and support your application.

CONTACT DETAILS

For further information please contact Tania April who is the HR Consultant dealing with this position on (021) 940-5941

Please submit your application via our Careers page on www.mmiholdings.co.za

To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk (021 940 5169) if you need further assistance


Apply Here http://bit.ly/2NBbBTL

Job id : , #71517, 74 views,

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