Hotel Receptionist & Houseman - Camps Bay

If you are an organised, smart and enthusiastic individual looking to make a career move, this could just be the right move for you.

CANDIDATE MINIMUM REQUIREMENTS

Education:

Grade 12 or equivalent
Accommodation Certificate/ Hotel School diploma is advantageous
Work experience:

At least 2 years’ previous experience in the same or similar position in a 4/5 star hotel
 Familiar with all duties and procedures in Front Office Department  MS Office (Word, Excel and Email) is essential
 1 years’ Opera experience is advantageous
Valid Drivers licence

Third language is advantageous
Other:

Friendly and service orientated
Reliable, responsible and dependable to fulfil obligations
Excellent communication skills
 Attention to detail
 Willingness to lead, take charge and offer direction
 Ability to multitask
 Show initiative by taking control of task
Tasks (include but not limited to):

Receptionist:

Check in and check-out of guests
 Ensure accurate billing
 Make travel arrangements for sightseeing and tours
 Receive, store and deliver luggage and mail
 Relieve night audit when necessary
 Perform office duties
 Receive reservations for accommodation from clients, either in person, online or by telephone, fax or email
 Take guests' details and allocate their rooms
 Talk to transport carriers (such as airlines, bus companies and rental car agencies) to make and confirm travel arrangements for guests
 Inform guests of the hotels services and facilities, policies and procedures
• Provide tourist information to guests
Make reservations for sightseeing tours, restaurants, the cinema and live entertainment
 Deal with enquiries and requests from guests
 Take messages for guests
 Finalise guests' bills and issue receipts upon payment
 Perform cashier duties and exchange foreign currency
 Place guests' possessions in a safe if requested
 Coordinate the cleaning of guests' personal laundry and room service deliveries
 Follow in-house procedures to help ensure the security of guests and employees
 Perform general secretarial duties, such as preparing correspondence and attending to incoming calls
Houseman

Carry linen, towels, toilet items and cleaning supplies
Keep storage areas and cart well stocked, clean and tidy
Dust and polish furniture and equipment
Wash windows, walls ceilings, waxing and treatment of wood
Take ownership of public areas where necessary
Hanging lights and fixtures for functions
Record and report maintenance issues
Follow up that maintenance issues have been dealt with
Record and report maintenance issues
Follow up that maintenance issues have been dealt with


Apply Here http://bit.ly/2OX7q5Q

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