Freight Sales Executive at Fedex Express
๐Job Type | Full Time |
About the Position
Freight Sales Executive
Cape Town, Matroosfontein
Key accountbilities:
Business and Technical Knowledge: Develops and maintains a good knowledge of the FedEx business (products and service capabilities, technology, strategies etc.), together with relevant knowledge of industry and market environment factors (competitor, economic trends, trade customs etc.).
Planning and Organizing: With an appropriate level of guidance, uses agreed methods to plan and organizes time and territory in order to achieve/exceed short-term goals and overall productivity targets. Balances the need to close business (face to face calls, cold calls, selling hours etc.) with account maintenance and development of incremental business. Includes appropriate research of information relating to Customers and their business and timely completion of administration etc.
Customer Relationships and Team Alignments: Develops effective professional relationships that facilitate co-operation and trust. Includes a network of contacts within the Customer's business, sales and key support groups (ops, customs, finance). Aligns with them to initiate and secure actions needed to adapt processes, resolve issues and/or progress opportunities for account development.
Closing New Business: Develops understanding of each prospective Customers' business and requirements, whilst establishing effective relationships that reflect the Customer Experience strategy. Uses effective sales processes and techniques to negotiate and close profitable new business that is aligned with the FedEx sales goals, whilst providing the most effective solution for the Customer's business.
Account Management and Incremental Business: With appropriate guidance, uses structured techniques to identify and develop revenue growth opportunities that also add value to the Customer's business. Advises on appropriate FedEx products and services from the full portfolio. Closes profitable business and follows through to ensure related actions are completed. Includes aligning with other Sales Teams and supporting them in establishing, maintaining and growing designated accounts that may have significant revenue [URL Removed] focuses on ensuring that each Customer's requirements and issues are correctly identified and addressed
Maximizes Profitability: Uses defined methods to implement changes relating to target pricing, rate reviews and pricing programs. Includes optimizing productivity through territory [URL Removed] guidance, identifies and evaluates potential opportunities/issues. Achieves a successful conclusion by securing the necessary support within FedEx and the customer's business.
Administration and Reporting: Supports divisional performance tracking and strategic planning by completing accurate and on-time standardized and ad-hoc reports of Sales K.P.I.'s (top customers, prospects, sales activities, commitments etc.).Performs miscellaneous administrative tasks including creating and maintaining accurate and timely customer details within defined systems and responding to correspondence and enquiries.
Matric or equivalent NQL level 4
Valid driving license
Effective written & verbal communication skills
Presentation skills
Interpersonal skills with experience of building professional relationship and networks of contacts
Negotiation skills
Understanding of business to business sales with (Experience of selling) experience of providing customer care or support services
Experience of using structured processes to achieve results
Understanding of the macro business environment including relevant economic factors
Understanding of how individual, team goals support the business objectives & strategies
Understanding of FedEx products, services & infra structure
Planning and organizing skills including time management skills
Adaptable, able to deal with changing priorities & function effectively & still achieve the goals
Computer literate
Strong administrative skills
Problem Solving & Evaluation skills
Desired Skills
negotiation
interpersonal skills
problem solving
freight
communication skills
Desired Qualification Accreditation
Grade 12 / Matric
Apply Here http://bit.ly/2G5KJHC
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