Commercial Claims Consultant

🗏Job Type

Full Time

Matric or equivalent - RE5 - FAIS Compliant (credits and/or full qualification - 3 years' experience as a Commercial Claims consultant at an insurer or on a binder facility
Ensure appropriate minimisation of claims and claims expenses
Ensure and contribute to minimisation of general expenses
Ensure that all stakeholder (e.g. clients, AE's, insurers) communication is accurate, timeous, professional and relevant
Build and maintain mutually beneficial relationships with internal (e.g. account executives) and external (e.g. clients) stakeholders - Keep client informed regarding to progression of the claim
Ensure and contribute to achieving the required client satisfaction targets
§Receive claims notification, and send and obtain any relevant forms or documents as may be required
§Process and ensure all claims and recoveries are processed within the required parameters
§Appoint assessor or loss adjustor
§Apply policy terms and conditions
§Keep internal system and records up to date at all times
§Keep relevant internal stakeholders up to date on the progress of registered claims
§Make assessment of claims validity and estimate value and administer mandated claims
§Forward claims in excess of mandate to insurer

§Obtain quotes for products and/or services
§Follow and ensure adherence to claims settlement processes
§Act as intermediary between insurer and client and timeously relay communication, requests and documentation
Desired Skills

Communication skills
Computer literate


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Job id : , #71389, 3 views,

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