Claims Advisor

Employer: O'Dwyer Personnel
A leading Global Contact Centre is seeking to employ Claims Advisors. With stunning, state of the art offices in the City Centre. The company has a wonderful employee centric culture where they understand the value of a happy team and are eager to see their staff develop.

Salary : R7 500 P/M + Medical Aid & Pension

Hours : 09h00 – 23h00 (Rotational)

Location : Cape Town CBD

Duties:

Handle all customer inquiries verbally and in writing
Identify customer needs to provide quality service
Manage and resolve customer service queries and complaints

Provide customers with accurate information on the products and services
Update existing customer information
Assist with claim queries
Investigate, resolve and process high volumes of customer enquiries to deliver quality customer service
Escalate calls
Candidate Requirements
Neutral English Accent (Strong command of English)
Experience dealing with UK Motor and Home Insurance customers (Advantageous)
Ability to work shifts Rotational (09h00 - 23h00)
Matric
ITC and Criminal Clear
Typing 25+ wpm
12 Months+ Customer Service Experience Required (Call Centre or Retail)
Good computer skills
Insurance Knowledge a bonus

Apply Here http://bit.ly/2wccASO

Job id : , #69330, 9 views,

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