AGENT: DIRECT LOAN (Bellville - CPT)

Job Title-AGENT: DIRECT LOAN (Bellville - CPT)
Division-Business Support
Business Unit-Business Support
Location - Branch / Campus-Bellville BSE
Location - Province-Western Cape


Purpose of the Role
This position entails the role of a call center agent that fulfill clients credit needs who applied through various channels. Agents in the area will be required to facilitate loans (credit granting, selling and the payment of loans) to Capitec Banks clients through telephonic consultation, gathering and capturing information. Based on the credit scoring outcome and client satisfaction contractual obligations will be done/declined telephonically by Agents in the area.


Qualifications
Minimum requirement is National Senior Certificate (Grade 12) or National Certificate (Vocational)
Relevant Tertiary Qualification in a financial field (advantageous)

Experience
Min:
Telemarketing experience
Call centre experience
Sales experience
Ideal:
Sales/Credit/Fraud environment
Telesales experience advantageous
Computer literacy
Excellent telephonic communication skills (clarity, pace, pitch and tone of voice will be used for short listing purposes).

Knowledge and skills
Ability to speak an African language advantageous
Excellent selling skills
Attention to detail
Some understanding of banking or financial principles and environment
Basic operational and product knowledge
Basic calculations
Willingness to work shifts including weekends, public holidays and at night
Clear criminal and credit record


Additional Requirements
Working hours:
45 hours per week (month end from 08:00 am to 18:00pm),
Saturday 08:00am-14:00pm every second Saturday or based on operational requirements


Apply Here http://bit.ly/2IMGZ2o

Job id : , #69544, 31 views,

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