Spa Receptionist
๐Job Type | Full Time |
JOB REQUIREMENTS: Grade 12 or equivalent Beauty Therapy Certificate / Somatology Diploma is advantageous Familiar with all duties and procedures in the Spa/ Wellness Centre Experience working as a Receptionist in a Spa / Wellness Centre is a advantage Africology knowledge is advantageous Motivated, self-starter and able to take initiative MS Office, Excel, Opera and Micros knowledge is essential Excellent client service, communication and organization skills Ability to manage time effectively Self-motivated and ready to go above and beyond Flexibility to work weekends and evenings Team player Goal-oriented
JOB DUTIES: Welcoming of clients to the Spa Making and confirming of bookings Constantly monitoring email and website enquiries Accepting cash, card and zapper payments of guests Cashing up of therapists and end of their shift Submit therapist individual revenue reports Compete revenue reports for split between products and treatments Monthly and weekly rosters and follow- up on time attendance and leave forms Ensure database is updated and maintained Manage cleanliness of salon and neatness of the therapists Ensuring that the refreshment station is fresh and replenished Ordering products from suppliers Stocktaking on the last day of the month
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