Sales Representative
πJob Type | Full Time |
Job Description
The Sales Representative is responsible for Sales and Business Development. This includes Client management, administration and any ad hoc duties requested by the Sales Manager or any other person in a Senior position
Educational Requirements
Minimum of Grade 12 or equivalent
A relevant degree / diploma will be an advantage
Relevant Work Experience
Minimum of 5 years sales or Key Account management experience
Minimum of 3 yearsβ sales experience in the IT or Network Infrastructure industries
Roles and Responsibilities
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SalesIdentify potential Clients and projects as well as follow up on new leads and referrals
Conduct site surveys
Create new business opportunities for the Company by presenting and selling products and services to new and existing Clients
Ongoing Client communication regarding new product and service opportunities, special developments, information or feedback
Meet monthly and quarterly sales targets set by Management
Client Management
Manage and develop existing Key Accounts through quality checks and other follow-ups
Identify and resolving Client concerns and or queries
Maintain a professional relationship with the Clients by delivering and adhering to their requirements as well as offering customer support both during and after the project has been completed
Manage the quality and consistency of product and service delivery
Manage the progress of the projects
Administration
Prepare sales presentations, proposals, tenders and contracts
Prepare status reports including sales forecasts, information on activity, closings, follow-ups, and adherence to goals
Prepare feedback reports for Management meetings
Prepare paperwork to activate and maintain contract services
Develop and maintain the customer base in order to meet all sales forecasts and budgets
Health, Safety, Quality and Environmental Responsibilities
Report any deviations that could lead to an accident
Participate in Safety Training to improve safety standards
Report incidents and accidents before the end of a shift
Adhere to the Company's Health and Safety policy and procedure
Look after your own safety and that of other employees
Ensure that the SHEQ Management System requirements are met towards customer, internal, ISO, regulatory / legal requirements.
Manage and perform all internal processes, especially those that affect the quality of the Organization's products.
Work with Customers, Colleagues and Contractors towards continual improvement of the Management system and report the need for improvement to Management.
Keep up standards and regulations with respect to Products and Services
Any other reasonable duties and responsibilities in line with your capabilities and at the request of your Superior
Job Requirements
Must have Industry related knowledge
Must be proficient in MS Office and MS Projects
Experience with budgeting and basic finances
Excellent negotiating skills
Extensive experience with Customer Service
Excellent verbal and written communication skills in English and Afrikaans
Must have a valid driverβs licence and own vehicle
Must comply with the Companyβs policies and procedures
Behavioural Requirements
Must be able to work independently as well as in a team
Must have excellent negotiation skills
Must be methodical, logical and proficient
Must have excellent organisational, planning, multitasking and administrative skills
Must have exceptional attention to detail, be results, detail and goal orientated
Must be able to prioritise jobs, perform under pressure and meet deadlines
Must be willing to take on new responsibilities and challenges
Must be able to manage time efficiently and effectively
Must consistently maintain a high level of integrity, be honest and reliable
Must have the ability to thrive under pressurised or stressful situations
Must be dressed professionally at all times
Must conduct him/herself in the appropriate manner and show respect towards the Company, Clients, Suppliers, Contractors and fellow employees
Must have exceptional Customer service skills
Must be willing to travel
Must have excellent interpersonal and communication skills
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