Reservations Consultant

🗏Job Type

Full Time

This top 5 * Hotel is looking for a Reservations Consultant to join their team

Salary to be discussed during the interview

PURPOSE OF THE ROLE

To ensure that the highest standard of performance and service is achieved when reserving accommodation and additional services for the hotel.

To ensure the accuracy of all reservations to ensure an exceptional guest experience. To upsell at every opportunity in order to enhance our guests experience as well as increase hotel revenues.

To process all reservation enquiries timeously and efficiently maintain and improve standards in all areas of Reservations, ensuring maximum room revenue is achieved.

SKILLS, EDUCATION, and QUALIFICATION REQUIREMENTS

Grade 12 or equivalent,

A Hospitality Management qualification is a strong recommendation,

Experience in Reservations,

Proficiency in English (Verbal, Written, Reading),

Proven abilities in developing and nurturing interpersonal relationships with guests, colleagues and suppliers,

Demonstrated experience using:

o Opera Property Management System

o Microsoft Office Suite to at least Intermediate level

Above average Numerical skills,

Above average ability to communicate at all levels of the organisation


Apply Here http://bit.ly/2W4XwTo

Job id : , #75231, 27 views,

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