Customer Service Representative
๐Job Type | Full Time |
Job Description
Our employees bring with them a wealth of knowledge and expertise. To utilize these effectively, our overall approach is based on a distinct set of values - openness, ingenuity, collaboration and effectiveness, which we believe stand us apart from other large organizations and ultimately hold us together.
Requirements:
Grade 12
Customer Service Experience
Eloquent English
12 Months Experience Within BPO
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Be available to work shiftsJob Description: (not limited to)
Assist customers with queries according to the Capita way
Deliver excellent customer service to all customers calling in to your best ability
Make First Call Resolution your priority
Ability to multi task
Attention to detail
Follow up with customers if you are dealing with an ongoing query
Benefits:
Life Cover Policy (paid by us)
Medical Aid / Primary care
Free transport (after 7pm)
Funeral Plan (paid by us)
In-house studying
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