Collections Consultant (Lateshift) - Homechoice

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Job TypeFull Time

HomeChoice is a leading omni-channel retailer, delighting our customers with an innovative range of curated products on personalized terms. Our aim is to provide multiple, convenient and easy retail shopping channels to guarantee that we meet all our customer expectations.

This role will be ideal for a candidate who can telephonically obtain a reasonable repayment and / or activation outcome on delinquent accounts prior to Outsource within the confines of the department’s Policy Framework.

Here’s what you can expect to be doing in the role

Meet department objectives by achieving performance metrics (targets) set
Meet operational and quality efficiencies
Meet operational and quality efficiencies
Provide an exceptional customer experience

Monday to Friday

16:30 - 21:00

10:00 - 15:00

Public Holidays

08:00 - 15:00

A little about who you are

Grade 12 / Matric or equivalent
A relevant tertiary qualification would be advantageous
Minimum of 1 years’ experience within the Collections / Recovery industry in a Contact Centre environment
Effective communication skills (verbal and written)

Flexible benefits to structure your own package

Creative agile work environment

Café and lounge area

Staff restaurant with a variety of healthy meal option

Job id : , #76518, 904 views,