CALL CENTRE OPERATOR: TECHNICAL SUPPORT SERVICES
Job Status: Active โ
https://www.jobking.co.za/68678
๐- Phone : (021) 483 2489
TPW 2018-170
SALARY : R163 563 per annum (Level 05)
CENTRE : Department of Transport and Public Works, Western Cape Government
REQUIREMENTS : Grade 12 (Senior Certificate or equivalent qualification). Recommendations:
Proven knowledge and relevant experience in the I.M.S (Issue Management
System). Competencies: Ability to classify the building maintenance complaints
per class of works; Ability to manage complaints of various client departments;
Proven computer literacy; Communication (written and verbal) skills in at least two
of the three official languages of the Western Cape; Technical ability to distinguish
between different trades; Ability to register and assign complaints on the I.M.S.
authenticity of complaints and assign correctly on the I.M.S; Render professional
correspondence service to clients and provide referencing; Compile reports of
issue management system for the multi-disciplinary teams; Handle all
administrative functions related to the post.
ENQUIRIES : Mr A February at (021) 483 2489
APPLICATIONS : Only applications submitted online will be accepted. To apply submit your
application online only: https://westerncapegov.erecruit.co
ยซ Cleaner-Western Cape Department of HealthSocial Worker: Social Welfare Programme ยป