call centre Agents - entry level
๐Job Type | Full Time |
We are seeking a friendly, hard-working call center agent to join our growing team. In this position, you will interact respond to inquiries in either the customer service, sales, or technical support space on the telephone, email, and/or instant messaging. You should be ambitious, results-driven, and goal-oriented
Responsibilities
Provide services or make sales directly to customers via the telephone or through email and instant messaging communications
Make and receive calls using a telephone headset
Read from a dynamic prepared script that applies to the situation at hand
Adjust scripts as necessary to target the individual interests of clients
Respond to customer queries with information about products and services or technical assistance
Collect customer information pertinent to business objectives, such as name, address, demographic and financial information
Process order information; schedule appointments
Apply Here http://bit.ly/2AEs6Kr
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