Call Centre Agent/ Advisor (Insurance and Financial)
๐Job Type | Full Time |
Call Centre Agent/ Advisor (Insurance and Financial)
Location: Irene, Centurion
Our client in the Insurance and Financial industry is looking for a Call Centre Agent/ Advisor to contribute towards the organizational growth by applying the most effective selling techniques.
Key responsibilities
Telephonic interaction with product providers, administration staff & clients.
Concise e-mail communication to current client base, potential clients and administration staff.
Formal report interpretation and reporting to Call Centre Team Leader/Line Manager.
Advising potential clients (telephonically and or electronically) on all products as per product base and per FAIS requirements.
Administration process of completing necessary documentation with potential clients.
Follow-up on outstanding information & documentation on all applications for all product suppliers.
Assisting in all queries received.
All after sale service to clients.
Office hours as contracted or as required by the company.
Submitting documents for processing. o All product benefit confirmation.
Maintain records as per office/FAIS requirement
General Sales and Referral Duties.
Requirements
Sales tactics/principles
FSB structure and FAIS Act
Computer skills (MS Office, Excel & Outlook)
RE 5
Matric
Business Training
Continuous professional development prescribed by the FSCA
Sales experience
Understanding of Financial Industry
APPLY NOW โ |